Both new and experienced nurses, as well as students during their clinical internships, report experiencing uncertainty when it comes to remembering and properly performing a wide range of nursing procedures.
A newly hired nurse, therefore, spends a significant amount of time seeking advice from experienced colleagues, observing them, and referring to all the nursing procedure descriptions. In this context, new hires feel uncertain about handling the procedure and perceive that they cannot meet the clinic's expectations for executing them properly. Experienced nurses also continue to report uncertainty about various procedures.
Procedures are often interpreted differently, and the staff, therefore, communicate and inform patients in various ways during the procedure. This challenges patient safety and can result in a negative patient experience.