Our challenge
In an perfect world, people would be able to read a set of instructions and implement them immediately. Reality, however, is not quite as simple. How could we improve upon this?
Training new staff will always come at a cost and it often takes a while before new employees are able to return on the investment, so to speak. Furthermore, new staff members often won't perform to the best of their ability due to the stressful nature of a "live" scenario, as thorough training is needed. In the same scenario, there is a risk of damage to both persons and equipment, which can turn out to be a liability.